All Systems Operational
Self-Service Banner (BannerWeb) Operational
90 days ago
100.0 % uptime
Today
Banner Admin Pages Operational
Blackboard Learn 9 Operational
Campus Internet Operational
Telephone Systems Operational
IT Help Desk ? Operational
TargetX (Salesforce) Operational
Confluence ? Operational
Jira ? Operational
SouthernCT.edu ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 22, 2021

No incidents reported today.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
Resolved - This issue has been resolved. All call service are operating normally and all advisors are able to answer phone calls.

The issue was caused by a stuck process on one of the telephony servers at Blackboard Help Desk Service. Blackboard was able to restart the process and the connectivity was restored.
Apr 15, 13:09 EDT
Investigating - We received a notice from our Blackboard Smartview Help Desk vendor that they are experiencing an issue that may cause delays in their service and may increase user hold time; they are still investigating the issue.

SCSU Help Desk is still fully operational.
Apr 15, 12:51 EDT
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.