Investigating - The Self-Help portal (Helpdesk.SouthernCT.edu) is currently experiencing technical issues with a degraded experience. Self-Help Articles are available using the search function. IT support is available via Email, Telephone, and Chat.

We will continue to monitor the status and will report updates as needed.
Nov 22, 08:48 EST
Self-Service Banner (BannerWeb) Operational
90 days ago
100.0 % uptime
Today
Banner Admin Pages Operational
Blackboard Learn 9 Operational
Campus Internet Operational
Telephone Systems Operational
IT Help Desk ? Degraded Performance
SouthernCT.edu ? Operational
Confluence ? Operational
Jira ? Operational
Degree Works Operational
90 days ago
100.0 % uptime
Today
OnBase ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Banner Maintenance Dec 4, 21:00 - Dec 5, 10:00 EST
We will be undergoing required system maintenance during this time.
Posted on Nov 29, 11:10 EST
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

Unresolved incident: Self-Help Portal Degraded Experience.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.